Course Overview and Syllabus
Course overview and objectives
This course introduces students to the dynamic field of Business Information Systems (BIS) and explores the pivotal role of technology in modern organizations. Students will gain a comprehensive understanding of how information systems are used to support business processes, enhance decision-making, and drive innovation. The course covers key topics such as system analysis, database management, enterprise resource planning (ERP), cybersecurity, and emerging technologies in the business context. This discipline focuses on imparting knowledge about management information systems, a foundational element in the realm of management and organizational operations within enterprises. It aims to develop students’ skills in utilizing, developing, and adapting these systems to achieve business objectives effectively. The subject delves into management information systems as potent tools for driving business outcomes, with a particular emphasis on their relevance to economists as management tools.
The core subject matter encompasses a range of topics, including business management systems, software products, and business analytical systems. This includes an in-depth exploration of enterprise resource planning (ERP), customer relationship management (CRM) systems, business intelligence systems, accounting software, warehouse management information systems, and human resource management products. The course equips students with contemporary, practical skills that are indispensable in the era of the Internet and information technology, as Management Information Systems stand among the pivotal components of effective enterprise management.
- Introduction to Business Information Systems and Management Information systems
Understanding Information Systems in Business
Types and Components of Information Systems
Information Systems and Competitive Advantage
Types of management information products and systems
Types of business needs served by management information products
Significance of management information systems in achieving organizational goals
- BUSINESS MANAGEMENT SYSTEMS (ERP – ENTERPRISE RESOURCE PLANNING)
Introduction to ERP Systems
ERP Modules and Functionality; Objectives and Scope of ERPs
ERP Implementation and Challenges
Case Studies in ERP Success and Failure
Modules; Business processes; Modeling a business process with information products
- CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS (CRM)
Goals and Scope
Innovations and approaches to managing customer relationships
Client-centered approach
- ANALYSES, REPORTS, DATA, AND REFERENCE SYSTEMS: BUSINESS INTELLIGENCE SOFTWARE SYSTEMS; Database Management and Decision Support
Database Concepts and Design
Types of analyses, reports, and reports for management decisions
Monitoring and controlling costs, revenue, efficiency, and more
Data-Driven Decision Making
- INFORMATION SYSTEMS FOR FINANCE AND ACCOUNTING
Basic Principles
Efficiency and optimal resource allocation controls
Products
- INFORMATION SYSTEMS FOR WAREHOUSE MANAGEMENT; STORAGE INFORMATION PRODUCTS; INVENTORY MANAGEMENT;
Basic principles and elements
Master Data
Positioning and management of input/output of goods
- CUSTOMER SERVICE INFORMATION SYSTEMS
Scope and elements
Business benefits
Ways to increase customer satisfaction
Segmenting customers
- MANAGEMENT OF ICT PROJECTS
– Specificities for participation and project management aiming to implement a management information product
- E-BUSINESS
Elements, types, purposes
- Business Process Analysis and Improvement
Business Process Modeling and Notation (BPMN)
Process Analysis and Improvement
Workflow Automation
Case Studies in Business Process Optimization
- Information Security and Privacy
Cybersecurity Fundamentals
Security Threats and Vulnerabilities
Protecting Business Information
Privacy Regulations and Compliance
- Emerging Technologies in Business
Cloud Computing and Its Business Implications
Internet of Things (IoT) and Smart Business
Artificial Intelligence (AI) and Machine Learning
Blockchain and Distributed Ledger Technology